How a Project Manager can Successfully Manage Conflicts?

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The Professional Master’s Degree Project Management with Predictive Methodologies of TECH educates professionals who can resolve conflicts that arise in the business work environment.

It is natural that conflicts arise in any context, including the business context when making decisions and achieving goals, therefore, it is necessary to manage it properly to lead to greater creativity and better decision making. For that reason, the Professional Master’s Degree Project Management with Predictive Methodologies is focused on managing this type of situations and supplies a guide on how to manage conflicts successfully:

  1. Separate the professional from the personal: It is important that emotions do not interfere in decision-making, however, it is complicated because the emotional ties between team members can be of quite different natures, so there may be affinities, sympathies and even personal friendships that make a wrong decision can affect both the work and personal field of a relationship.
  2. Use empathy: A good leader must be empathetic with his team members not only to understand their needs and bring out their talents, but also to avoid conflicts. By fostering a culture of respect and making staff feel valued, as well as tactfully addressing their fears, likes and ambitions.
  3. Listen and communicate: Many conflicts arise from lack of communication, so it is necessary to listen, ask questions and remain impartial to the difference of opinion.
  4. Analyze everyone’s perspective: It is important to engage with each team member’s perspective, since the project’s perspective is not the only one that counts. People have different beliefs of things, which is even more pronounced if they come from different organizations or cultures.

Also, it is key to find the errors to work properly on them, then it will be easy to apply techniques of conflict resolution such as the revised Pondy model and the Thomas-Kilmann conflict model. Thus, it can be used to find areas for improvement and stimulate team creativity to resolve them, dilute or minimize other more serious conflicts, improve communication, increase group performance and energy, balance power and influence if collaborative problem-solving techniques are used, and make goals more visible.

Professional Master’s Degree Project Management with Predictive Methodologies

TECH Technological University created this program considering the needs of today’s companies, which are related to the relevance of project management and the role of a project manager as a transversal discipline applicable to every technological area. In this way, the use of predictive methodologies in this field is directed towards the achievement of the aims set, analyzing the circumstances that may occur in the environment and that may affect the result.

Students will learn from real case studies to get the necessary skills to successfully perform in daily practice through immersion in genuine business situations, as well as lessons of theoretical, schematic, and graphic content and the opportunity to learn with experts in the field who rely on the latest trends and educational methodologies taught by the university.

It is a content plan designed and divided in ten modules which treats in depth in topics such as project management with predictive methodologies, business organization, project life cycles in predictive methodologies, hard skills, predictive project management methodologies and frameworks, requirements management, technological tools to aid predictive projects, leadership and people management, change management in large organizations, competencies and soft Skills for project managers, legal aspects for project management.

Re-Learning method

The Professional Master’s Degree Project Management with Predictive Methodologies of TECH is developed entirely online. During the 12 months of training, the student has access to the program’s contents at any time and from any device, allowing them to self-manage the study time with maximum flexibility and adapt to each student’s schedule.

It has its own learning method, ‘Re-Learning’, based on asynchrony and self-management. The contents are presented in an attractive and dynamic way in multimedia capsules that include audio, videos, images, diagrams, and conceptual maps to corroborate knowledge.

TECH Technological University

TECH Technological University, the world’s largest university, is also the official online university of the NBA (National Basketball Association) in Latin America. It belongs to the TECH educational group, a Spanish-owned multinational recognized by the Financial Times as one of the 200 fastest-growing companies in Europe. The company, founded and directed by Manuel Sánchez-Cascado de Fuentes, has also been considered the most highly valued Spanish technology company in the last 15 years.

Thanks to its fully digital learning system, it supplies training to students from anywhere in the world. An international trajectory has allowed it to become a benchmark in distance learning, with a catalogue of over 10,000 programs, over 100,000 new students each year, and 500,000 graduates from over 150 countries.

Specialized highly qualified postgraduate programs, they offer their students the best training programs at an international level, being leaders in employability with 99% of their students working in the first twelve months, according to data from the consulting firm KPMG.